warranty
Warranty Policy
1. Free Repair/Replacement within 15 Days after Receipt
Within 15 days after receipt and under normal use, any quality problem with your IMALENT torch, you can either send the light to repair or a new one of the same type with the same specifications will be replaced; if the same model has been discontinued or not able to be replaced timely due to other reasons, another model with same or better performance will be replaced instead;
2. 24 Months Free Repair
Within 24 months after receipt and under normal use, any quality problem with your IMALENT torch, you can send it to repair for free;
The built-in battery and battery stick have 12 month warranty.
3. Lifetime Limited Maintenance
IMALENT provides you with lifetime limited maintenance for your torch, after the 24 months free repair period , any problems with your torch IMALENT can repair and maintain it , repairing fee will be charged on an actual cost basis, with no labor cost charged;
The warranty is nullified in all of the following situations:
1. The product(s)is/are broken down, reconstructed, and/or modified by unauthorized parties.
2. The product(s) is/are damaged through improper use.
3. The product(s) is/are damaged by leakage of batteries.
For the latest information on IMALENT products and services, please contact the official online store customer service or email info@imalent.co.uk. If there is any conflict of information, please visit www.imalent.co.uk.
1. Free Repair/Replacement within 15 Days after Receipt
Within 15 days after receipt and under normal use, any quality problem with your IMALENT torch, you can either send the light to repair or a new one of the same type with the same specifications will be replaced; if the same model has been discontinued or not able to be replaced timely due to other reasons, another model with same or better performance will be replaced instead;
2. 24 Months Free Repair
Within 24 months after receipt and under normal use, any quality problem with your IMALENT torch, you can send it to repair for free;
The built-in battery and battery stick have 12 month warranty.
3. Lifetime Limited Maintenance
IMALENT provides you with lifetime limited maintenance for your torch, after the 24 months free repair period , any problems with your torch IMALENT can repair and maintain it , repairing fee will be charged on an actual cost basis, with no labor cost charged;
The warranty is nullified in all of the following situations:
1. The product(s)is/are broken down, reconstructed, and/or modified by unauthorized parties.
2. The product(s) is/are damaged through improper use.
3. The product(s) is/are damaged by leakage of batteries.
For the latest information on IMALENT products and services, please contact the official online store customer service or email info@imalent.co.uk. If there is any conflict of information, please visit www.imalent.co.uk.